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Shipping Policy

ClydeBank Media customers around the world enjoy the immediate delivery of digital products directly to their inboxes. For everything else, please refer to our shipping policy below.

GEOGRAPHIC REGION
Currently, ClydeBank Media ships all of our books to the United States only at no cost. Reach out to us at [email protected] for international order pricing.

For non-book merchandise (clothing, accessories, etc.) shipping charges will be calculated at checkout. Please note that non-book merchandise isn't available in all regions.

HANDLING & TRANSIT
We process orders during normal business hours Monday through Friday. Orders are often processed on the same day they are placed but in some cases may take up to two business days to be processed and shipped.

Orders shipping to the continental US arrive within three to seven business days with delivery times potentially taking longer for customers in Alaska, Hawaii, or Puerto Rico.

Orders are shipped via USPS with parcel tracking provided.

RETURNS
All paperback books can be returned within 30 days of the purchase date for a full refund. Digital products including eBooks and audiobooks can be returned and refunded within 14 days of the purchase date. Learn more about returns here.

Questions? Looking for your order?

Reach out to our Customer Success Team at [email protected] or contact us using the form here.